|
POLICIES
AND FAQ
INTEGRA
GOLF WHOLESALE
2737 SOUTHVIEW AVE.
ARROYO GRANDE, CA 93420
805-570-3182 M-F 10AM - 5PM WEST COAST TIME
WARRANTY:
All of our NEW products are covered by a 1 year LIMITED factory
warranty. This covers any damage or breakage caused by a manufactures
"defect" or workmanship. We do not cover breakage of
product cause by mis-use or intentional damage. All returns must
be supply with a receipt of purchase and or a RA number from us.
Please contact us prior to any returns. WARRANTY
coverage does not include shipping costs or labor costs for replacement.
These costs must be covered by the customer.
We
do allow NEW product exchanges or CASH refund with in 30 days
of purchase as long as the product is unused. Customer is responsible
for return shipping and fees.
We
will make all means to correct a product warranty problem with
complete satisfaction. Every return is different so please feel
free to contact us with any questions or comments.
METHOD OF PAYMENT: We
accept payment via paypal.com (independent CC# processor) you
will be automatically directed there when "checking out".
There you can pay using all types of CC's or send us a payment
directly from your paypal account. you can also have items shipped
C.O.D ($10.00 charge) or you can send payment to us in the form
of a money order or cashiers check. If paying by cashiers check,
C.O.D or money order you must contact us first to place your order.
WE
SHIP "WORLDWIDE" CLICK HERE FOR INFO.
METHOD OF SHPPING: We
ship all orders via UPS ground service or USPS mail with in the
USA. If you would like faster shipping contact us for a price
quote.
Q:
What if I DO NOT have a receipt?
A:
Contact us and we can look up the record of sale for return.
Q:
How long does it take to repair a club or product?
A:
It all depends on the details of the return, We can have most
problems handled with in 10 days.
Q:
Who pays for shipping on returns?
A:
The shipping is paid by you to us and by us back to you.
Q:
How long does it take to receive and order fom you?
A:
We can have an order shipped with in 48 hours if the item is in
stock. Shipping takes about 2-6 days depending on your location?
Q: Can I order over the phone?
A:
YES
Q:
Can you special order products that may not be on your site that
Integra carries?
A:
YES
Q:
What is your shipping address?
A:
2737 Southview Ave. Arroyo Grande, CA 93420
Q:
How do I shop online?
A:
Slect the items you would like to purchase and then click on the
checkout button on your cart. this will take you to paypal.com
(credit card processor) and there you will pay for the items.
You will be sent a e-mail receipt and we will fill your order.
If you are not a pay pal member is is FREE to sign up and only
takes a few minutes.
Q:
Do you do club repairs?
A:
YES, we do all types of repairs. E-mail us for a quote.
1-805-570-3182
M-F 10AM - 5PM WEST COAST TIME
E-MAIL
US HERE
|
